Education Cloud Implementation

End-to-end Education Cloud delivery for online and continuing education: learner programs, enrollments, and service processes tied together with Flow, Apex, and governed automation. Stood up case-centric journeys for recruitment and student success, integrated external inputs (applications, forms, and batch operations), and instrumented operational reporting so teams could run the business on platform data. Focused on maintainability—clear record types, reusable automation, and patterns that support ongoing change as programs and policies evolve.